You can use our download manager located in the 'Downloader' tab of your account page.
Once you have the downloader installed, you will need to log into the app with your 8Dio account. Once logged in, you will see a list of instruments you have not downloaded. You can switch to a view of all instruments, search/filter by name, and filter by collection with the options along the top of the interface.
You can access settings by clicking the gear icon in the top right corner.
In settings, you can select a default download directory or choose to be prompted for a download directory every time.
If you would like the downloader to automatically unzip your libraries, be sure to uncheck "Do not automatically unzip."
When selecting a download location, please do NOT select an admin-protected folder (ex. Program Files, AppData, etc.), as this can cause several errors.
You can also download libraries directly from the 'Instruments' tab of your account page.
Once here, navigate to the library you wish to download and click the icon in the bottom right corner of the instrument icon to bring up the manual download links.
We recently updated downloads to use zip files rather than many rar files, which should make extraction much easier. You can unzip the files directly from Finder/File Explorer by double clicking on Mac, or right clicking and selecting "Extract All" on Windows.
If you get any error messages while extracting, we recommend using The Unarchiver on Mac, or 7zip on Windows to unzip the files.